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Satisfied Customers!


We are proud at our customer satisfaction and repeat rate!

Our pet sitting customers love us so much, that we have a 98% repeat rate! And we like to think that the 2% left just haven't planned another trip yet!

We have literally saved the lives of animals in our care, gone above and beyond the call of duty to ensure our charges had a great time, were safe, and well cared for- and it shows! While so many fly-by-night ads on craigslist come and go, Squawk and Howl continues to grow and add new clients to our extended pack/flock each year.

One of the reasons for our success is our scheduling policy. We only take a limited amount of clients on any given day, and only assign a handful to any given sitter. This assures that each home gets enough time, even if there is a schedule-derailing emergency (and hey, sometimes we are just having so much fun with our non-human charges we wanna stay a little longer!)

Another reason people (and animals!) love us? We hire only animal loving, skilled caregivers who are called to care for animals as a vocation. No, we do not hire just anyone- and the hiring process is long and involved and tests knowledge and skill and compassion.



Some Feedback

"Wow, he returns home exhausted from his walks (no easy feat!), and that's a good thing!"-G.L., Oakland

"We're back and the birdies are very happy and look like they had a fine weekend. Thanks very much for keeping them company, and for the note, and the toy!" -M.M. and C. K., Palo Alto

"Thank you so much for the videos! Everyone definitely looks like they are doing well! It's comforting to know they are in good hands while I am away. " -D.C., Alameda

"As a fellow pet sitter, I must say- great job!" -S.W., San Francisco

"Jezebel has changed so much (improved) since you have been with her. She is very content. She is a doll and bites a whole lot less too!" -K.L., Palo Alto

"Thanks sooo much for doing the little extras. It is greatly appeciated. I don't know what you did... or how you did it, but she seems to love (shower time) even more!" -M.M., Castro Valley

"With your regular behavioral consultations, Bella is on his way to becoming a less fearful bird." -C.D., San Leandro

"Peaches loved his showers!" -J.S., Oakland

"We're home and happy. We'll be using you again." -S.S., San Francisco

"You were even able to deal with her territoriality! Wow!" -A.M., Hayward

"Fabulous! You made our vacation enjoyable, knowing they were in good hands." -G.L., Oakland

"Thanks so much for your help. It makes it easier going away knowing that the birds are in good hands." -C.O., San Francisco

"Thanks for everything. He was so much less crazed when we returned. He must really like you!" -L.H., Martinez

"There has been a lot less screeching since we started doing what you recommended."-J.H., San Francisco

"I am very pleased. It's so hard to get away when you have parrots, but you are a lifesaver. Please use me as a reference."-J.D., San Francisco


Copyright © Squawk and Howl 2004; 2009
Contact us at help (at) squawkandhowl (dot) com or (510) 301-5741.